jya777 Privacy Policy
Our complete and transparent policy on how your personal information is collected, used, and protected on the jya777 platform is described here.
Table of Contents
Role
jya777 is a trusted online gaming platform operated for players in Bangladesh. We place the highest importance on the privacy of our users. The purpose of this privacy policy is to clearly inform you about what kind of information we collect about you during registration and use of services on jya777, why we collect it, how we use it, and how we keep it secure.
This policy applies to all jya777 services, including website browsing, account registration, deposit and withdrawal transactions, cricket betting, live casino, and slot games. You are requested to read this policy in full before using any jya777 service. If anything is unclear, please contact our support team.
Our goal is to operate our services with complete transparency, so that every user knows their information is in completely safe and secure hands.
What Information We Collect
Personal Identification Information
During account registration, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number (Bangladeshi number)
- National ID card or passport number (for identity verification)
- Address details
Financial Information
The following information is collected for processing deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Dates and times of deposits and withdrawals
Full card numbers for card payments are not stored on our servers — only the last four digits are kept on record.
Activity and Gaming Information
Information automatically collected during platform use:
- Gaming history and betting records
- Login time, session data, and logout time
- Preferred games and categories
- Bonus and promotion usage history
- Customer service contact records
Technical Information
Information automatically collected from your device and browser:
- IP address and geographic location (country/city level)
- Browser type and version
- Device type (mobile, tablet, or desktop)
- Operating system information
- Source of website visit (referral link)
- Page visit and time spent information
Purpose of Using Information
jya777 uses your personal information only for the following purposes. We never use your information for irrelevant or unauthorized activities.
Service Operation and Improvement
Your information is used to create, verify, and manage your account. We use your information to process deposits and withdrawals, provide bonuses and rewards, and personalize your gaming experience. It is also used to evaluate and improve the performance of the platform.
Security and Fraud Prevention
Verifying the identity of each account and preventing unauthorized access is our top priority. We analyze the necessary information to detect fraud in financial transactions, prevent money laundering, and maintain the integrity of the platform.
Communication and Customer Service
We use your email address to send important account-related notifications, transaction confirmations, and customer service communications. With your consent, we may send you messages about new bonuses or promotions.
Analysis and Improvement
We analyze overall usage patterns to make our platform more user-friendly. This analysis is always done in a statistical manner — not by identifying any individual. This information helps with testing new features and improving the user experience.
Compliance with Legal Obligations
We retain certain information to comply with applicable laws and regulations, to resolve disputes, and to submit reports to regulatory authorities when required.
Sharing Information with Third Parties
jya777 does not sell or rent your personal information. However, limited information may be shared with trusted third parties in specific circumstances.
Payment Processors
Necessary information is shared with the relevant payment service providers to complete transactions through bKash, Nagad, Rocket, Upay, and bank transfers. This information is used solely for processing transactions.
Game Providers
Technical information may be shared with our game partners including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe to manage gaming sessions. This information does not include any personal identification information.
Security and Verification Services
We may use specialized third-party services for identity verification and fraud prevention. These service providers are governed by their own security policies that are consistent with jya777's privacy policy.
Legal Authorities
In accordance with applicable laws in Bangladesh, we are required to share necessary information with legal authorities upon receiving a court order or government directive. In such situations, we will make every effort to notify the user where legally possible.
Cookies and Tracking Technologies
What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. Through the use of cookies on the jya777 website, your login state is remembered, platform performance is improved, and a personalized experience is provided.
Essential Cookies
Essential for operating the basic functions of the platform. Used to maintain login sessions, security tokens, and language preferences. These cookies cannot be disabled — otherwise the website will not function properly.
Analytical Cookies
These cookies are used to understand how the site is being used. Information such as how long a page was visited and which features are most popular helps with platform development.
Personalization Cookies
These cookies are used to customize the platform according to your preferences — for example, remembering preferred game categories and display settings. You can disable these through your browser settings.
Information Security Measures
jya777 follows industry-standard technology and processes to protect your information. Our security infrastructure is described in detail below.
SSL Encryption
All data transfers are protected by SSL/TLS encryption. This ensures that your information is not visible to third parties.
Two-Factor Authentication
Two-factor identity verification is available for account protection, which is effective at preventing unauthorized access.
Encrypted Storage
Stored sensitive information is protected by advanced encryption algorithms. Passwords are never stored in plain text.
Continuous Monitoring
Our security team monitors the system around the clock and takes immediate action on any unusual activity.
What to Do in a Security Incident
If an unexpected security incident occurs, jya777 will immediately notify affected users by email and provide guidance on the necessary protective steps to take. If you notice any suspicious activity, please inform our support team immediately.
Data Retention Period
While the Account Is Active
We retain all your personal information for as long as your account remains active. This information is needed to provide services, ensure security, and improve your gaming experience.
After Account Closure
Even after your account is closed, we retain certain information for a limited period. Financial transaction records are kept for a specific period due to legal obligations. After this period, the information is securely deleted or anonymized.
Request to Delete Information
If you request the deletion of your personal information, we will take every reasonable measure to delete information that falls outside the scope of legal obligations. The complete deletion process may take up to 30 working days.
Your Rights
As a jya777 user, you have the following rights regarding your own information. Contact our support team to exercise these rights.
Right to Access Information
You may request a copy of your personal information stored with us at any time. We will provide this information to you within 30 working days.
Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. This change can be made through account settings or through support.
Right to Delete Information
Under certain conditions, you may request the deletion of your personal information. Information covered by legal obligations may not be immediately deletable.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. After this objection is raised, we will stop the relevant processing.
Right to Data Portability
You may request your information in a structured, machine-readable digital format. You are completely free to use this information elsewhere.
Right to Restrict Processing
In certain circumstances, you may request a temporary restriction on the processing of your information. During this time, we will retain the information only for storage and compliance with legal obligations.
Protection of Minors
Prohibition for Those Under 21
The jya777 platform is for individuals aged 21 and above only. We do not knowingly collect any personal information from minors. The age verification process during registration is mandatory.
If we become aware that information belonging to a minor has been stored with us, we will immediately close that account and delete all associated information. If parents believe their child is attempting to access this platform, please contact us.
Policy Changes & Updates
Update Process
jya777 reserves the right to change or update this privacy policy as needed. For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address
- A notification banner will be displayed on the main page of the website
- The effective date of the updated policy will be clearly stated
Continuing to use the platform after changes have been made will be considered as your acceptance of the new policy. If the updated policy is not acceptable to you, you may close your account at any time.
Contact Us
Privacy-Related Inquiries
If you have any questions about this privacy policy, wish to exercise any rights regarding your personal information, or have any concerns about data security, please contact us. Our privacy team is ready to respond to your inquiries appropriately.
Related Policies
Please also visit the following pages to fully understand the terms of using our services: